St. Cloud State University Policies & Procedures

Assisting Students with University Policy and Procedure Link☍

Create PDF: Assisting Students with University Policy and Procedure

Current Status: Approved

Policy Type: All University

Department/Division: University

Effective Date: 04/22/2013

Last Updated: 03/31/2021

Applies To: Students, Faculty, Staff

Responsible University Officer: Provost/Vice President for Academic Affairs, Vice President for Student Life and Development

Policy Owner: Provost/Vice President for Academic Affairs, Dean of Students

Policy Contact: Office of Academic Affairs, Office of Student Life and Development

Rationale

St. Cloud State University has policies, procedures, and processes to provide accountability of faculty and staff toward students as well as between and among students.  These processes are published but may not be easily understood by students.  SCSU is committed to assuring educational opportunities for all students.

Policy

All SCSU students are entitled to fair treatment and access to educational opportunity.  Those administering policies and procedures affecting students should work with students in a spirit of fairness.  Faculty and staff members should provide contact information to students seeking help in understanding campus processes whether called consultants, advisors, or support persons.  Individuals employed by SCSU are permitted to assist students in this role following the principles described herein.

Procedure

The role is designed to provide education and support to assist the student to develop self-advocacy skills; not take the student’s place in the process.  The role is created to consult, advise, offer support and provide a resource to the student.  There is no provision for the employee in this role to participate actively in any questioning, hearings or investigations. 

  1. All SCSU students seeking consultation, advice, support or resources can obtain contact information through the Office of Student Life and Development, Office of Academic Affairs, Office of the Deans of schools and colleges, the Student Government Association, Multicultural Student Services, Student Disability Services, the American Indian Center, the LGBT Resource Center or the Women’s Center.
  2. SCSU employees who are fulfilling the role by serving as a consultant or resource for a student will be treated respectfully and with consideration and likewise will treat colleagues and students with respect and consideration.  Concerns about the actions of an SCSU employee fulfilling this role will be directed to the supervisor of such employees whether or not the role is directly connected to the employee’s daily responsibilities. 
  3. Official communications addressed or directed to the student may be shared by that student at their discretion.

From time to time opportunities will be made available to those who would like to understand SCSU procedures and processes to enable them to serve effectively in this role.

Guidelines

An effective consultant, advisor, support or resource person will be knowledgeable about SCSU processes and assist or provide guidance to the student in:

  1. Understanding University processes, policies, and procedures
  2. Preparing for meetings
  3. Gathering documentation
  4. Reflecting on the available options
  5. Completing a process or steps of a procedure

The role is designed to provide education and support to assist the student to develop self-advocacy skills. A consultant is a resource, but must not speak or provide other communications on the student's behalf.

Keywords

educational opportunity, educational oppurtunities, student services, advocacy skills, self advocacy goals, disability, university processes, helper, aide, guide, counsel

Contacts

Responsible University Officer
   Gregory, Daniel D.
   Provost/Vice President for Academic Affairs
 
ddgregory@stcloudstate.edu
320-308-3143
Responsible University Officer
   Rodriguez, Katrina L.
   Vice President for Student Life and Development
 
katrina.rodriguez@stcloudstate.edu
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Owner
   Gregory, Daniel D.
   Provost/Vice President for Academic Affairs
 
ddgregory@stcloudstate.edu
320-308-3143
Owner
   Matzke, Jennifer S.
   Dean of Students
 
jsmatzke@stcloudstate.edu
320-308-6290
Contact
   Dobmeier, Melissa A.
   Office of Student Life and Development
 
madobmeier@stcloudstate.edu
320-308-4247
Contact
   Schwartzkopf, Lucie B.
   Office of Academic Affairs
 
lbschwartzko@stcloudstate.edu
320-308-3143

To make a comment or suggest changes to this policy:

St. Cloud State University Users: Login
Non-St. Cloud State Users: Email comments to policy@stcloudstate.edu