St. Cloud State University Policies & Procedures

Short Term Telework Link☍

Create PDF: Short Term Telework

Current Status: Approved

Policy Type: All University

Effective Date: 10/28/2021

Last Updated: 10/29/2021

Applies To: Staff

Responsible University Officer: Associate Human Resources Director

Policy Owner: Associate Human Resources Director

Policy Contact: Associate Human Resources Director

Rationale

Occasional short term telework that is not a regular recurring practice, offers increased flexibility to improve work-life balance, which can be beneficial to both the University and the teleworking employee.

Policy

St. Cloud State University offers the opportunity for employees in appropriate positions to utilize situational telework on a case-by-case and intermittent basis. It is not intended to establish a consistent, repetitive, or monthly work from home schedule (see FAQs). Due to the nature of the work performed, not all positions are suitable for telework options. 

The University will normally permit up to 3 days per month in which qualified employees may request to work off-campus. Days may not be rolled over from month to month, no accrual is created and days cannot be given to other employees.  Telework is generally conducted during an employee’s normal work hours, but schedule alterations related to the needs of the employee or the university, may be approved at the discretion of the employee’s direct supervisor (or designee). Telework may be used for situations in which an employee is still able to conduct their work with efficiency and effectiveness, but would benefit from being able to do so from a remote location. Such situations include, but are not limited to:

  • Situations that require minimal attention or care in which the employee can devote adequate time and attention to work as efficiently and effectively as when on campus, such as:
    • attending to a dependent who is able to provide at least some self-care, for example, when the dependent is ill or a daycare or home health aide is unexpectedly unavailable
    • monitoring a pet following a surgical procedure
    • a temporary health concern that requires limited adjustments, but does not prevent the employee from performing their work
  • Situations beyond an employee's control, such as:
    • a dangerous or impeded commute (i.e. flooded roads)
    • temporary construction or city repairs blocking access to commuter routes (i.e. downed trees or power lines blocking a driveway after a storm)
    • waiting for a home repair, car repair, or other service where the service provider offers a block of time rather than an exact time for the service to be completed

When a significant amount of time and attention is required of the employee attempting to telework, this alternative scheduling opportunity cannot be used. In such situations, employees should use sick, vacation, compensatory time or other leave options as appropriate.   

Telework decision makers must consider staffing, workload, special events on campus, departmental needs, and other factors that could be affected by a teleworking request. The University supervisor will make decisions appropriate to the work needs of the university and will approve or deny telework requests at the university’s discretion.

Essential employees or employees with positions in which all or a majority of their work must be performed on campus do not qualify for a telework option. At this time, instructional faculty and other exempt employees as determined by the Fair Labor Standards Act are not expected to use this policy and procedure to adjust work. 

Procedure

Non-exempt and non-essential employees who have an interest in short term telework should speak with their immediate supervisor about a short term telework request. This is required to establish that the employee’s position is one in which situational telework is permitted. When possible employees should make the request a week in advance and the supervisor should respond within 48 hours. The nature of some requests is such that advance notice will not be possible but communication with supervisors will still be required. 

Short term telework situations will be approved or denied by an employee’s direct supervisor. The supervisor can seek review and guidance from Human Resources. The Telework Guidance for Supervisors provides a framework for processing situational telework requests (see Guidelines).

Supervisors must document requests received and the supervisor’s approval or denial of each request. These data can be maintained in email or document files for each employee for the duration of the supervisory relationship. When telework is not approved, the requesting employee should report for work or use either sick or vacation time according to their contract/plan for the hours they will be absent from work. There is no appeal of the supervisor’s decision.

Guidelines

Telework Guidance for Supervisors

Following are questions supervisors should consider when making telework decisions:

  1. Is the request related to illness of an employee or dependent?
    • If employee is still able to work, consider telework option.
    • If employee is unable to work, instruct employee to enter SICK time off in the Minnesota State eServices portal.
  2. Is the request for consecutive telework days?
    • If YES, keep this in mind while answering the remaining questions.
  3. Does the employee have access to the technology needed to perform their job as a teleworker?
  4. Does the employee provide face-to-face service to students or customers?
  5. Can the employee temporarily provide the same level of service through Zoom, Teams, email and/or phone?
  6. Is there a need or strong preference for in-person meetings e.g. to sign documents, or because the students requested it)?
  7. Can most of the essential functions of the employee’s job be performed remotely?
  8. Will the new request put the employee’s telework total over three days for the month?

***NOTE: Human Resources can serve as a resource for questions about the process or unique scenarios.  

Frequently Asked Questions

Q.  My supervisor has determined that my work can be performed remotely, by telework, but we want to do this on a regular basis not just when a situation arises that allows me to work from home. Does this policy allow that?

A.  A routine telework arrangement, for example working from home one day a week or two mornings a week, is not authorized through this policy. This policy is intended to allow supervisors to approve short term work from home in circumstances where the employee can perform work at the usual or higher level and still tend to personal needs requiring minimal attention.  Cloud State University is piloting a regular telework policy that would permit telework arrangements on an on-going basis but at this time no general telework policy is in place.

Q.  Does this policy apply to teaching and research faculty, administrators and professional staff members whose positions have been determined to be exempt under the Fair Labor Standards Act?

A.  Exempt employees have the responsbility and ability to rearrange their work so long as they perform the work required by their positions. Since these exempt employees already have scheduling flexibility, this policy does not extend to them at this time. 

Q.  Does this policy apply to student workers?

A.  Student workers may be considered for short term telework at the discretion of their direct supervisor. Supervisors should refer to the considerations in the Guidelines section when processing situational short-term telework requests. 

Q.  What is the difference between getting a day of telework approved and taking a Personal Leave day?

A.  Telework may be approved for a day when the employee is able to work remotely. When an employee has taken a sick, vacation or personal leave day the employee is not expected to work.

Q. Can I request short-term telework if I have an event or event(s) every month that would apply?

A.  It is anticipated that most employees whose work is suitable for a telework option would only take a day here or there as needed. It would be very rare and unlikely, but not impossible, for someone to have a qualifying situation every month. Employees must not purposely schedule appointments or events in such a manner as to utilize this benefit month after month.

The use of telework approval by the supervisor requires reliable and good work performance by the employee. If there are questions about performance or concerns about abuse of the situational telework option, the supervisor must not agree to a telework day until such issues or concerns are resolved.

Q.  The MMB Policy on Telework specifies that an employee working under a telework agreement is expected to work even if the university closes due to weather or other emergency. Does the SCSU Short Term Telework policy require this as well?

A.  The SCSU Short Term Telework policy does not require an employee who is approved for a short term remote arrangement in compliance with this policy to work remotely if the university is closed or becomes closed for weather or other emergency. Employees should follow the same leave instructions that would apply had they been scheduled to work in the office that day.

Q.  The Policy states short-term or situational telework is appropriate ‘normally’ for no more than three days a month, so could an employee exceed three days if the supervisor approves?

A.  A supervisor can exercise judgment when the employee and supervisor have communicated about the need to telework more than three days a month. For example, if an employee used situation telework due to family illness for two days the first week of the month and two weeks later a second family member has the same illness and a parent needs to keep that child at home for two days before the child can return to school it would make sense to approve telework. 

The use of telework approval by the supervisor requires reliable and good work performance by the employee. If there are questions about performance or concerns about abuse of the situational telework option, the supervisor must not agree to a telework day until such issues or concerns are resolved.

Q.  If an employee is attending a conference, professional meeting, training or webinar related to their work for SCSU-- should telework be requested?

A.  Normally not, professional development is an activity employees can engage in while in work status and telework may be possible where it does not conflict with the professional development activity. It is expected that an employee who will be away from their usual work station, even to engage in professional development, will have communicated this with their supervisor.

Q.  When a faculty member completes the Travel Authorization Form the faculty member is expected to describe how their duties will be covered. Could they request telework instead? 

A.  The Travel Authorization Form is a vehicle for communication between the supervisor and employee about how work assignments will be covered and whether expenses will be reimbursed. Telework could be used to cover some duties when faculty are traveling in some circumstances but this will not always be the case. The situational telework policy is not a substitute for the Travel Authorization Form.

 

Keywords

WFH, work-from-home, remote, work offline, work off campus

Supporting Documents (Forms, Instructions)

Sep 14 2021 10:31AM
Oct 29 2021 2:12PM

Supporting URLs

Websites, Related External Documents, Statutes

Definitions

Teleworking

A work flexibility arrangement under which an employee performs the duties and responsibilities of such employee's position, and other authorized activities, from an approved worksite other than the location from which the employee would otherwise work. (From the Telework Enhancement Act of 2010)

Contacts

Responsible University Officer
   Notch, Angelina M.
   Associate Human Resources Director
 
angie.notch@stcloudstate.edu
320-308-3321
Owner
   Notch, Angelina M.
   Associate Human Resources Director
 
angie.notch@stcloudstate.edu
320-308-3321
Contact
   Notch, Angelina M.
   Associate Human Resources Director
 
angie.notch@stcloudstate.edu
320-308-3321

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